Articles
10 Overlooked Benefits of VoIP
August 14th, 2013
TechRepublic recently provided a list of the different features that VoIP can provide businesses with beyond the widely-known benefits.
- Doorbell buzzer – This allows you to ; margin-right: 2 check with visitors remotely before “buzzing them in”.
- Call routing – This feature provides the capability to re-route calls to any number of end-points before directing a call to voicemail.
- Voicemail transcription – This function transcribes voicemail messages and
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- ‘Barge’ and ‘Whisper’ – These are two coaching functionalities. ‘Barge’ allows you to enter an existing conversation (with or without notification), whereas ‘Whisper’ allows you to talk to one side of the conversation without interrupting the ; } /* Page displayed body content area */ #content { padding: 10px; background: #ffffff; } /* General text */ p { } /* error brief description */ #error p { } /* some data which may have caused the problem */ #data { } /* the error message received from the system or other software */ #sysmsg { } pre { font-family:sans-serif; } /* special event: FTP / Gopher directory listing */ #dirmsg { font-family: courier; color: black; font-size: 10pt; } #dirlisting { margin-left: 2 other.
- Auto-attendant – This is a menu is provided to callers allowing them to choose the correct extension.
- Conferencing – Perhaps the most commonly used VoIP tool, this includes several useful functions worth learning about.
- Stop incoming calls – The “Do Not Disturb” function allows you to temporarily redirect all incoming calls.
Source:http://www.techrepublic.com/blog/10-things/10-voip-features-that-can-benefit-your-small-business/